Terms Of Service

The agreement that governs your use of The Vinyl King’s website, services, and communications (including SMS).

Effective Date: January 7, 2026


1) Acceptance of These Terms

Welcome to The Vinyl King (“The Vinyl King,” “we,” “us,” or “our”). By using our website, requesting a quote, scheduling services, or interacting with our communications (including text messaging), you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our services.


2) Services & Scope of Use

The Vinyl King provides exterior home improvement services, including but not limited to siding, windows, roofing, gutters, decking, and related services.

Service availability, pricing, timelines, and scope depend on project requirements, site conditions, materials, and scheduling availability. Quotes and estimates are subject to confirmation prior to commencement of work.


3) Customer Responsibilities

Access: You are responsible for providing accurate contact and project information and ensuring reasonable access to the property for estimates and scheduled services.

Compliance: You agree to comply with all applicable local, state, and federal laws related to property access, permits, and homeowner or community regulations.

Data Accuracy: You are responsible for maintaining accurate contact information so we can communicate regarding your services.


4) Pricing, Billing & Payment Terms

Estimates: All estimates are provided in good faith and may change based on inspection, material availability, or scope adjustments.

Payment Authorization: You authorize The Vinyl King to collect payment according to the terms agreed upon for your specific project.

Failed Payments: Failure to remit payment as agreed may result in delayed or suspended services.

Price Changes: Pricing may change if project scope, materials, or conditions change prior to or during service.


5) Cancellations & Refund Policy

Appointments may be canceled or rescheduled with reasonable notice. Refunds, if any, are governed by the specific agreement for your project and applicable law.


6) Data & Communications Integrity

You may not misuse our communication systems, including submitting false inquiries or engaging in abusive or unlawful conduct.

The Vinyl King reserves the right to restrict communications or services in cases of misuse or unlawful activity.


7) Limitations & Disclaimers

We do not guarantee specific timelines, results, property value increases, or outcomes beyond what is contractually agreed upon.

All services are provided on an “as-is” and “as-available” basis. The Vinyl King disclaims all implied warranties, including merchantability and fitness for a particular purpose.


8) Liability & Claims

To the fullest extent permitted by law, The Vinyl King’s total liability for any claim shall not exceed the amount paid for the services giving rise to the claim.

We are not liable for indirect, incidental, or consequential damages, including loss of use, profits, or property value.


9) Independent Operators & Integrations

The Vinyl King may use third-party service providers for scheduling, communications, analytics, or website hosting. These providers operate independently and are governed by their own terms and privacy policies.

The Vinyl King is not responsible for third-party outages, errors, or data handling practices beyond our control.


10) Testimonials, Reviews & Marketing Use

If you submit feedback, reviews, testimonials, or success stories, you grant The Vinyl King a non-exclusive license to use that content (including name or statements) for marketing and promotional purposes, unless you request otherwise in writing.


11) SMS Program Terms (“The Vinyl King Alerts”)

1. Program Description:
After you opt in, you may receive SMS messages related to your inquiry or services, including appointment notifications, scheduling updates, service reminders, follow-ups, and review requests.

2. Cancel (Opt-Out):
You can cancel the SMS service at any time by texting STOP to our number. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive SMS messages from us. To rejoin, opt in again as you did initially.

3. Help:
If you experience issues with the messaging program, reply with the keyword HELP for assistance or contact us at contact@thevinylking.net.

4. Carrier Liability:
Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates:
Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text or data plan, contact your wireless provider.

6. Privacy:
For privacy-related inquiries, please refer to our Privacy Policy.